Orthotics Plus has been a registered NDIS provider since 2018 and provides professional Orthotic and Podiatry services to NDIS participants in Melbourne.
Orthotics Plus was established in 2012, since our inception, we have gained significant experience providing healthcare for people living with a disability.
We are appropriate to serve all NDIS participants (paediatrics and adults) living with a physical or neurological disability. Our NDIS services include:
- Provision of custom made orthotic devices
- Ongoing rehabilitation
- Accessing Assistive Technology (including submitting reports to the NDIS)
- Multidisciplinary care
- Custom made equipment (braces, shoes, corrective devices, etc)
- Equipment reviews
- Contributions to pain management
The NDIS is the new way to fund assistive technology in Australia for people with a permanent and significant disability aged under 65. To find out if you are eligible please click here.
Orthotics Plus is a registered NDIS provider (4050043469) and we take great pride in giving our NDIS participants the one to one time, care and attention they deserve. We can assist NDIS participants with assistive technology and orthotic devices.
Importantly, Orthotics Plus shares the same goals as our NDIS patients, helping people to live more independently and with the best quality of life possible.
NDIS Referrals for Orthotics Plus
An initial consultation can be carried out at the new client’s home, or at one of our two Melbourne (Malvern & Heidelberg) clinics, depending on the nature of the referral.
For appointments involving equipment fitting, the NDIS participant will typically visit one of our clinics. This is because we have specialised equipment and tools on our premises. Examples of this include AVS thermo-plastics (Acrylonitrile Butadiene Styrene) as well as glues and drills which enable us to design and custom-fit Orthotics for our patients.
Once we have carried out a fitting, we typically arrange a further appointment to take place within 2-3 weeks. This provides an opportunity to review the client’s experience with the initial interventions. From there, we may suggest periodic reviews as necessary.
In many cases, NDIS plans are reviewed every 12, 24 or 36 months and the NDIS participant will visit Orthotics Plus for re-assessment to ensure their equipment is still clinically appropriate for them.
We are committed to making sure that all of our patients are well cared for and are seeing long term benefits from our services.
How We Help NDIS Participants
We can provide our services to all NDIS Participants regardless of their plan type. This means we are able to assist those with plan-managed, self-managed or agency-managed plans.
As with all our patients, we understand the importance of clear communication and a professional approach to our services. As such, we will:
- Discuss various prices for equipment and services to help that participant utilise their funding in the way they would like, encouraging choice and control
- Participate in NDIS plan reviews as necessary
- Liaise with the NDIA regarding report feedback or processing urgent cases as necessary
We communicate regularly with all relevant parties to ensure that everyone is aware of the treatment plan and progress. This will include communicating with support coordinators, referring specialists, surgeons and consented guardians.
In the case where an NDIS participant is represented by a support coordinator, we will work with them to provide detailed reporting, which is then submitted to the NDIS. These reports include prescriptions and relevant evidence to support that our services/equipment are reasonable and necessary.
Our Experience Serving the People with a Disability
The NDIS is a wonderful scheme providing healthcare to Australians living with a disability. We have extensive experience helping those living a physical or neurological condition, including, but not limited to:
- Cerebral Palsy
- Acquired Brain Injury
- Muscular Dystrophy
- Spina Bifida
- Multiple Sclerosis
- Neuromuscular conditions such as MS and polio
At Orthotics Plus we treat patients of all ages. Our team includes a specialist Paediatric Orthotist with more than 15 years’ experience working with children. We may also help with:
- Custom made shoes and foot orthotics
- Postural supports
- Muscular weakness of the lower/upper limb
- Gait instability
- Pressure-relieving devices
- Compression garments
- Functional electrical stimulation devices (FES)
- Orthotic devices for the body
If you would like to know if Orthotics Plus is right for you, please phone us to describe your situation.
Our experienced clinicians see NDIS patients of all varieties and have experience navigating the often complex world of NDIS.
Our staff are patient, friendly, welcoming and take your personal goals into account, be it running a marathon or aiming to be more independent. Our rooms are modern, clean and comfortable with wheelchair accessibility and convenient parking off street. Our clients vouch for us and we are renowned for customer service and communication which excels.
We pride ourselves on working collaboratively with other professions such as physiotherapists and exercise physiologists and if we do not think orthotic management is appropriate, we will have no issues explaining why and referring you on to appropriate specialists.
To find out if we can be of assistance to either yourself, a loved one or an NDIS participant please call (03) 9077 6414
Once contact is made we can offer a full assessment in our clinical rooms and formulate a plan with the participant to decide on the best course of action and how we can work to achieve any and all goals!
If you have not yet seen an NDIS planner to establish a participant number and plan, we can provide a summary of recommended orthotic management and estimate quotation to provide your planner in the very early stages of your NDIS application.
If you already have a participant number and plan, we can apply to request funding from your budget on your behalf.
If you are an eligible NDIS participant, please ensure that you bring your participant number, a copy of your plan and the details of your Support Co-Ordinator with you. This will greatly streamline the process of applying for funding for you.
Upon receiving a new NDIS referral, we will have a copy of their NDIS plan and will clarify our services can be funded by their plan, which is usually the case.
If there are exceptions to this, we will communicate this and ask the participant how they would like to proceed prior to performing any work.
We can see NDIS participants in either of these circumstances.
Our clinicians can provide a level of guidance regarding physical rehabilitation, such as exercise prescription, stretching or mobility advice that relate directly to the Orthotic device we are implementing.
Whenever there is a need for support which is outside the scope of an Orthotist, we will refer clients on to a Physiotherapist, Exercise Physiologist or other healthcare professional as required.
At Orthotics Plus, we have relationships with other practitioners who we may recommend when we believe they would benefit from a multidisciplinary approach.
Orthotics Plus recently helped a woman in her late fifties. She has made remarkable improvements since starting with us, and we are delighted to have helped her to maximise her independence.
She came to us because she had suffered a stroke several years ago. This had left her with gait deviations (circumducting her leg) that were contributing to a slow walking speed. She also had what is referred to as foot drop, which meant she was at risk of catching her toe and possibly falling.
At her first appointment, she was wearing a static support that was no longer appropriate for her. We started by fitting her with a Functional Electrical Stimulation device (FES). This device stimulates the dorsiflexor muscles to lift the foot higher and clear the foot when walking.
Working closely with her and other professionals, we were able increase her gait speed by over 60%, and more importantly, her safety.
She now has a much more natural, stable gait. This means she is much more comfortable, has less stress on her hip, and can walk without the assistance of any gait aids.
Needless to say, these are enormous improvements. This is a great example of how Orthotic interventions can have a very meaningful impact.
She has given us some very positive feedback, and we are very happy to have been able to help her in such a significant and positive way.